Case study · Growth

A record year, in every channel.

Roadpost sells satellite communication devices and the airtime that keeps them connected. In FY24 its web and marketplace channels turned over $20.9M, the highest in the company's history, and ZOLEO passed 100,000 subscribers ahead of plan.

$20.9ME-COMMERCE REVENUE
FY24 · ALL-TIME HIGH
CLIENT
Roadpost
INDUSTRY
Satellite communications
SERVICES
E-commerce growth · Marketplace · Global replatform
TIMELINE
FY22 to FY24
Scroll to the brief
/ 01 · The brief

What Roadpost needed.

Three web storefronts, two Amazon marketplaces and a subscription brand going global, each with its own targets. Four objectives set the work.

/ 01

Grow E-commerce Revenue

Run web and marketplace as one channel mix instead of three storefronts and a pair of marketplace accounts.

/ 02

Scale the Marketplaces

Treat Amazon USA and Canada as real growth channels, then find out what comes after them.

/ 03

Hit ZOLEO Activation Targets

Subscriber quotas in both Canada and the USA every quarter, with the 100,000 milestone in sight.

/ 04

Take ZOLEO Global

One platform serving nine regions in the right language and currency, without a launch date slipping.

/ 02 · The results

Three fiscal years in.

REVENUE
$20.9M
FY24 e-commerce, web and marketplace, an all-time company high
YOY GROWTH
+118%
Total e-commerce revenue, FY24 vs. FY23
AMAZON USA
$8M
FY24 sales, up 169% year over year
SUBSCRIBERS
100K
ZOLEO milestone, reached ahead of plan
/ 03 · Revenue

Revenue up 118% year over year.

Marketplace grew fastest, but not at the web channel's expense. FY24 closed at $20.9M across web and marketplace, up 118% on FY23 and the highest total the company has recorded.

E-commerce revenue, indexed. FY23 Q1 = 100FY23 Q1 TO FY24 Q4
100200300FY24+118%FY23 Q1FY23 Q4FY24 Q4
/ 04 · Channels

Amazon at $8M. Web up across the board.

In the same year Amazon USA grew 169%, all three web storefronts grew double digits and Amazon Canada cleared $1M for the first time, up 127%. Nothing was traded off to get the marketplace number.

FY24 revenue by channel
WEB STOREFRONTS57%
AMAZON USA38%
AMAZON CANADA5%
SHARE OF $20.9M FY24 E-COMMERCE REVENUE
Web revenue growth, year over year
ROADPOST.COM36.3%
ROADPOST.CA29.7%
BLUECOSMO.COM29.6%
ALL THREE PROPERTIES, FY24 VS. FY23
/ 05 · The stack

11 platforms. One system.

The channels that drove subscriber growth and the tooling that kept nine regions shipping, all reporting into one view.

Google Ads
Search & PMax
Meta Ads
Paid social
AMZ
Amazon Ads
Retail media
Reddit Ads
Community ads
Li
LinkedIn Ads
B2B ads
A
Amazon Marketplace
Marketplace
W
Walmart Marketplace
Marketplace
Google Analytics
Behavioral analytics
Google Tag Manager
Tag management
Figma
Design
Claude
LLM copilots
/ 06 · Shipped

Seven programs. Nine regions.

A global replatform, a European launch, two brands consolidated behind one storefront, and a refurbished-device line that paid for itself inside four months.

Scroll →
ZOLEO global replatform
9 REGIONS
ZOLEO Europe launch
MARKET LAUNCH
Roadpost + BlueCosmo
CONSOLIDATION
ZOLEO Renewed store
NEW REVENUE
Amazon UK relaunch
MARKETPLACE
Walmart pilot
MARKETPLACE
GA4 + KPI dashboards
ANALYTICS
BEFORE / AFTER · BRAND CONSOLIDATION
BeforeAfter
DRAG TO COMPARE: TWO SEPARATE BRAND SITES VS. THE CONSOLIDATED STOREFRONT
/ 07 · How it ran

Diagnose. Engineer. Compound.

Three fiscal years, one direction of travel. Measurement went in first, the platform second, and the growth compounded on both.

01

Diagnose

FY22

GA4 went onto every property and new KPI dashboards replaced scattered reporting, so every channel could finally be judged on the same numbers. ZOLEO activations cleared quota in both countries that year, at 117% in Canada and 113% in the USA.

/GA4 ON ALL PROPERTIES
/NEW KPI DASHBOARDS
/ACTIVATIONS OVER QUOTA, CA + US
02

Engineer

FY22 to FY23

ZOLEO moved onto one platform built for nine regions, multi-language and multi-currency, delivered on time and on budget. Europe launched on it in April 2022, and the Roadpost and BlueCosmo sites were consolidated behind it without losing customers in the migration. Activations set back-to-back monthly records that August and September.

/9-REGION REPLATFORM, ON TIME
/ZOLEO EUROPE LIVE APR 2022
/TWO BRANDS CONSOLIDATED
/RECORD ACTIVATIONS, AUG + SEPT 2022
03

Compound

FY24 →

Paid and organic ran together across Google, Meta, Amazon, Reddit and LinkedIn, with competitive bidding and AI-driven creative testing lifting return on spend. North American activations closed the year at 116% of quota, better than 5,000 subscribers above target, and new marketplaces and a refurbished-device line added revenue on top of the core business.

/OMNICHANNEL PAID + ORGANIC
/AI-DRIVEN CREATIVE TESTING
/116% OF NA ACTIVATION QUOTA
/AMAZON UK + WALMART PILOTED
/WEB OPS 25% MORE EFFICIENT
Three record channels, a subscription brand past 100,000 subscribers, and nine regions running on one platform. That is what growth looks like when media, storefront and measurement are run as one system instead of five separate reports.
MARKED · HOW WE RUN GROWTH